This Privacy Policy describes how EnrichPilot LLC handles information collected through this website and in connection with business inquiries, project requests, and supporting materials you provide to us.
Information We Collect
We may collect business contact details and project information that you choose to submit through our forms, including name, work email, company, request type, and project details.
Supporting Files and Uploaded Data
If you upload a supporting file through our website, we use the file and related information to review your request, assess available coverage, prepare estimates or samples, and perform requested services. Uploaded files may be stored using secure cloud infrastructure and shared with service providers involved in hosting, storage, communications, or workflow processing.
Please do not upload patient information, protected health information (PHI), passwords, payment card data, or other highly sensitive personal information unless EnrichPilot has expressly agreed in writing to receive it.
How We Use Information
We use submitted information to review requests, respond to inquiries, assess feasibility, prepare estimates, and communicate about EnrichPilot services.
Business Contact and Communications
We may collect and use business contact information to respond to inquiries, provide requested services, communicate about projects, and send relevant business communications where permitted by applicable law.
You may ask us to stop sending marketing communications at any time by using an unsubscribe option where provided or by contacting us.
Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business and security records, resolve disputes, and meet legal or contractual obligations. Retention periods may vary depending on the type of information and the nature of the project.
Service Providers
We may use third-party providers for website hosting, cloud storage, security, analytics, communications, file delivery, and workflow automation. These providers may process information on our behalf only as necessary to provide their services.
Analytics & Site Experience
We may use website analytics and experience-measurement tools to understand how visitors find and use EnrichPilot, including page views, traffic sources, clicks, scrolling, device/browser information, and similar usage information. These tools help us improve site performance, navigation, and marketing effectiveness. We do not intentionally send the contents of contact-form fields to analytics providers.
Session-replay or heatmap tools may capture interaction patterns such as clicks and scrolling. Form inputs and other sensitive fields are masked or excluded from recording where supported.
Data Handling
We use practical administrative, technical, and access controls intended to protect submitted information. No internet transmission or storage system is completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of information you have submitted directly to EnrichPilot, or to ask questions about other information associated with you that EnrichPilot may process. Requests are subject to applicable legal, contractual, security, identity-verification, and recordkeeping requirements. You may also request that we stop sending marketing communications.
Contact
Questions about this policy can be sent to sales@enrichpilot.com.